{"id":9130,"date":"2021-09-13T19:06:58","date_gmt":"2021-09-13T19:06:58","guid":{"rendered":"https:\/\/firstsiteguide.com\/?post_type=software-services&#038;p=9130"},"modified":"2024-03-09T13:46:19","modified_gmt":"2024-03-09T18:46:19","slug":"hostgator-review","status":"publish","type":"software-services","link":"https:\/\/firstsiteguide.com\/hostgator-review\/","title":{"rendered":"HostGator Hosting Review 2024"},"content":{"rendered":"<p>If you have ever searched for <a href=\"https:\/\/firstsiteguide.com\/best-web-hosting-services\/\">hosting providers<\/a>, I am sure you have stumbled on a blue and orange crocodile talking about hosting options. While it might be old school and a little bit tacky, this mascot is a global symbol for web hosting.<\/p>\n\n\n<div id=\"\" class=\"gutenberg-gray-block\">\n  \n\n<p><meta charset=\"utf-8\"><\/meta>I am about to explore what the little crocodile guy, aka <a href=\"https:\/\/firstsiteguide.com\/lasso-urls\/hostgator\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">HostGator<\/a>, has to offer. I will start by telling you a little bit more about the company, their pricing plans, and key features. After that, I will purchase a hosting plan to see what it feels like to go through the entire purchase process and to see what HostGator offers.<\/p>\n\n<\/div>\n\n\n<p><strong>Table of contents<\/strong><\/p>\n\n\n<ul id=\"\" class=\"gutenberg-steps-list\">\n    <li>\n    <a href=\"#company-overview\">\n      <span>Company overview<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#plans-and-pricing\">\n      <span>HostGator plans and pricing<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#features-and-functions\">\n      <span>HostGator key features and functions<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#purchasing-plan\">\n      <span>Purchasing a HostGator plan<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#admin-portal-overview\">\n      <span>HostGator admin portal overview<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#reliability-and-uptime\">\n      <span>HostGator reliability and uptime<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#support\">\n      <span>Knowledge base and support<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#refund-policy\">\n      <span>HostGator refund policy<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#pros-and-cons\">\n      <span>HostGator pros and cons<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#faqs\">\n      <span>FAQs<\/span>\n    <\/a>\n  <\/li>\n    <li>\n    <a href=\"#conclusion\">\n      <span>Conclusion <\/span>\n    <\/a>\n  <\/li>\n  <\/ul>\n\n\n<h2 class=\"wp-block-heading\" id=\"company-overview\">Company overview<\/h2>\n\n\n\n<p>This company started its journey back in 2002 as an idea from Brent Oxley, an ambitious student. A few years later, HostGator moved from its first home in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas. This is where things became more serious.<\/p>\n\n\n\n<p>Just one year after that, the company opened a new office in Canada, and a few years later, opened a new office and data center in India.<\/p>\n\n\n\n<p>In 2015, HostGator recognized the power and importance of WordPress and introduced a set of tools dedicated to <a href=\"https:\/\/firstsiteguide.com-hosting\/\">WordPress hosting<\/a>.<\/p>\n\n\n\n<p>The company continued to grow and introduced new offices all over the world. Today, it is one of the most recognizable hosting options, where you can get your hosting plan for as little as $2.71 per month. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"plans-and-pricing\">HostGator plans and pricing<\/h2>\n\n\n\n<p>HostGator offers several types of hosting plans directed at a variety of audiences. They also offer <a href=\"https:\/\/firstsiteguide.com\/monthly-web-hosting\/\">month to month web hosting<\/a> that allows site owners to pay monthly. Whether you\u2019re a beginner or a professional, you will be able to find a plan to suit you.&nbsp;<\/p>\n\n\n<div id=\"\" class=\"gutenberg-service-plan\">\n  <h6>Hatchling Plan<\/h6>\n  \n  <ul class=\"gutenberg-service-plan-list\">\n        <li>\n      <span class=\"selected\">\n        $2.71 per month      <\/span>\n      \n          <\/li>\n      <\/ul>\n  \n  \n\n<p><meta charset=\"utf-8\">Good for one website, quick WordPress installation, free WordPress\/cPanel website transfer, unmetered bandwidth, free SSL certificate, free domain included.<\/p>\n\n<\/div>\n\n<div id=\"\" class=\"gutenberg-service-plan\">\n  <h6>Baby Plan<\/h6>\n  \n  <ul class=\"gutenberg-service-plan-list\">\n        <li>\n      <span class=\"selected\">\n        $3.88 per month      <\/span>\n      \n          <\/li>\n      <\/ul>\n  \n  \n\n<p><meta charset=\"utf-8\">Unlimited websites, quick WordPress installation, free WordPress\/cPanel website transfer, unmetered bandwidth, free SSL certificate, free domain included.<\/p>\n\n<\/div>\n\n<div id=\"\" class=\"gutenberg-service-plan\">\n  <h6>Business Plan<\/h6>\n  \n  <ul class=\"gutenberg-service-plan-list\">\n        <li>\n      <span class=\"selected\">\n        $5.83 per month      <\/span>\n      \n          <\/li>\n      <\/ul>\n  \n  \n\n<p><meta charset=\"utf-8\">Unlimited websites, quick WordPress installation, free WordPress\/cPanel website transfer, unmetered bandwidth, free SSL certificate with a free upgrade to Positive SSL, free domain included, free dedicated IP, free <a href=\"https:\/\/firstsiteguide.com\/best-seo-tools\/\">SEO tools<\/a>, Cloudflare CDN included.<\/p>\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"features-and-functions\">HostGator key features and functions<\/h2>\n\n\n<div id=\"\" class=\"gutenberg-info-block\">\n  \n\n<p><strong>Unmetered bandwidth<\/strong> &#8211; even the cheapest plan can handle as much traffic as you need because all of them are unmetered.<\/p>\n\n\n\n<p><strong>Free domain<\/strong> &#8211; if you sign up for at least one year of hosting, you can register a free <a href=\"https:\/\/firstsiteguide.com\/choose-domain\/\">domain name<\/a>.<\/p>\n\n\n\n<p><strong>SSL certificate<\/strong> &#8211; all plans come with a free SSL certificate that will let you start your site the right way.<\/p>\n\n\n\n<p><strong>One-click installs<\/strong> &#8211; install WordPress or any other 3rd party software through the easy-to-understand interface that every beginner can use.<\/p>\n\n\n\n<p><strong>Cloudflare CDN speed<\/strong> &#8211; if you choose a business plan, you can have faster page speeds from all over the world.<\/p>\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"purchasing-plan\">Purchasing a HostGator plan<\/h2>\n\n\n\n<p>Now, I will purchase one of the hosting plans, so I can show you more details about the purchasing process and the control panel that HostGator offers.<\/p>\n\n\n\n<p>After <a href=\"https:\/\/firstsiteguide.com\/lasso-urls\/hostgator\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">opening the website<\/a>, you will quickly discover the pricing table that shows the most affordable plans offered by HostGator only for FirstSiteGuide readers.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"481\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-homepage-1024x481.jpg\" alt=\"hostgator homepage\" class=\"wp-image-9145\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-homepage-1024x481.jpg 1024w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-homepage-300x141.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-homepage-768x361.jpg 768w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-homepage-1536x722.jpg 1536w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-homepage.jpg 1688w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>Once you have chosen a plan, you will be quickly redirected to a page where you will need to create your account and enter billing details. At first, the page feels overwhelming, and it seems that there is a lot of information required to sign up for an account.&nbsp;<\/p>\n\n\n\n<p>Unlike some of the competitors I have previously reviewed, there are no 3rd party integrations, so you can\u2019t quickly create an account by using Facebook or your Google account. It\u2019s not a big deal, but it seems like the entire purchasing process could and should be simplified.<\/p>\n\n\n\n<p>Before you proceed to the checkout, don\u2019t forget to look over the additional features. You can opt in for additional security features or get daily backups. Don\u2019t overthink it though &#8211; you can always add these features later.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"785\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-additional-services-1024x785.jpg\" alt=\"hostgator additional services\" class=\"wp-image-9133\" style=\"width:840px;height:auto\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-additional-services-1024x785.jpg 1024w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-additional-services-300x230.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-additional-services-768x589.jpg 768w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-additional-services.jpg 1089w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>The entire setup should take you just a couple of minutes. After that, HostGator will ask you a couple of questions to help you to <a href=\"https:\/\/firstsiteguide.com\/how-to-make-a-website\/\">set up your first website<\/a>. You can answer them, or if you know what you\u2019re doing, simply click on the Skip button that will redirect you to the control panel.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"668\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-setup-1024x668.jpg\" alt=\"hostgator setup\" class=\"wp-image-9134\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-setup-1024x668.jpg 1024w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-setup-300x196.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-setup-768x501.jpg 768w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-setup.jpg 1333w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"admin-portal-overview\">HostGator admin portal overview<\/h2>\n\n\n\n<p>As soon as you log in, HostGator will welcome you with a dashboard page. The first thought that came to my mind was that it appeared outdated, but let\u2019s not judge a book by its cover.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Dashboard<\/h3>\n\n\n\n<p>The dashboard is quite straightforward, showing all of the necessary links you could need to begin. The page will let you quickly <a href=\"https:\/\/firstsiteguide.com\/how-to-make-wordpress-website\/\">set up your WordPress site<\/a> and manage your hosting account.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"525\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-dashboard-1024x525.jpg\" alt=\"hostgator dashboard\" class=\"wp-image-9135\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-dashboard-1024x525.jpg 1024w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-dashboard-300x154.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-dashboard-768x394.jpg 768w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-dashboard-1536x787.jpg 1536w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-dashboard.jpg 1633w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">Hosting<\/h3>\n\n\n\n<p>The Hosting page will show you the current plan you have selected and paid for. This means that you can see your active domain (whether you have transferred or purchased one), as well as the link to cPanel that gives you more control over your entire account.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"306\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-packages-1024x306.jpg\" alt=\"hostgator packages\" class=\"wp-image-9136\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-packages-1024x306.jpg 1024w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-packages-300x90.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-packages-768x230.jpg 768w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-packages-1536x459.jpg 1536w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-packages.jpg 1633w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">Marketplace<\/h3>\n\n\n\n<p>This page holds all of the available add-ons that you can purchase. Here you can access apps and services that will improve the security of your site, manage emails, and improve your WordPress site.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Email &amp; Office<\/h3>\n\n\n\n<p>If you decide to upgrade your website or business, you will probably want to have a domain-based email. By opening this page, HostGator will show you what you can get with Microsoft and Google packages, and their prices. If you decide to upgrade, it will be easy to <a href=\"https:\/\/firstsiteguide.com\/create-email\/\">set up your email <\/a>account through the page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Domains<\/h3>\n\n\n\n<p>Have you <a href=\"https:\/\/firstsiteguide.com\/buy-domain-name\/\">purchased a domain<\/a> through HostGator? This is the place to see all of the details about your domain such as what time it will expire, how to renew it, and more.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"306\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-domains-1024x306.jpg\" alt=\"hostgator domains\" class=\"wp-image-9137\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-domains-1024x306.jpg 1024w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-domains-300x90.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-domains-768x230.jpg 768w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-domains-1536x459.jpg 1536w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-domains.jpg 1633w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">Billing<\/h3>\n\n\n\n<p>Everything related to billing will be found on this page. See your active plans, add new ones, manage your credit cards or PayPal details, view invoices, and see the entire payment history without having to contact support.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"306\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-billing-1024x306.jpg\" alt=\"hostgator billing\" class=\"wp-image-9138\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-billing-1024x306.jpg 1024w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-billing-300x90.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-billing-768x230.jpg 768w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-billing-1536x459.jpg 1536w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-billing.jpg 1633w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">Support<\/h3>\n\n\n\n<p>If you need any help with your hosting account, this page will share the link to the knowledge base, offer to start a live chat, or have the information to call an agent directly.<\/p>\n\n\n<div id=\"lasso-anchor-id-17368-663b78b2e7e55\" class=\"lasso-container\">\n    <!-- LASSO DISPLAY BOX (https:\/\/getlasso.co) -->\n\t<div class=\"lasso-display lasso-geek lasso-url-hostgator \">\n\n\t\t<!-- BADGE -->\n\t\t\t\t\t<div class=\"lasso-badge\">\n\t\t\t\tBest Money-Back Guarantee\t\t\t<\/div>\n\t\t\n\t\t<!-- LASSO TITLE, PRICE, DESC, AND IMAGE -->\n\t\t<div class=\"lasso-box-1\">\n\t\t\t<a class=\"lasso-image\" target=\"_blank\" href=\"https:\/\/firstsiteguide.com\/lasso-urls\/hostgator\/\" data-lasso-box-trackable=\"true\" data-lasso-id=\"17368\" data-lasso-name=\"HostGator\" title=\"HostGator\" rel=\"nofollow noopener sponsored\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-square-logo.webp\" height=\"500\" width=\"500\" loading=\"lazy\" alt=\"HostGator\">\n\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t<!-- BUTTONS -->\n\t\t<div class=\"lasso-box-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"lasso-title\" target=\"_blank\" href=\"https:\/\/firstsiteguide.com\/lasso-urls\/hostgator\/\" data-lasso-box-trackable=\"true\" data-lasso-id=\"17368\" data-lasso-name=\"HostGator\" title=\"HostGator\" rel=\"nofollow noopener sponsored\">\n\t\t\t\t\t\tHostGator\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"lasso-stars\" style=\"--rating: 4.7\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"lasso-stars-value\">\n\t\t\t\t\t\t4.7\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"clear\"><\/div>\n\t\t\t\t\t\t\t<div class=\"lasso-description\">\n\t\t\t\t\t<p>HostGator is a popular web hosting provider offering a variety of hosting services with an emphasis on scalability, making it ideal for growing websites.<\/p>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"lasso-fields\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<div class=\"lasso-fields-pros lasso-fields-2\">\n\t\t<strong>Pros:<\/strong>\n\t\t<ul><li><span class=\"lasso-check\"><span class=\"lasso-check-content\"><\/span><\/span>Affordable Hosting Plans<\/li><li><span class=\"lasso-check\"><span class=\"lasso-check-content\"><\/span><\/span>45-Day Money-Back Guarantee<\/li><li><span class=\"lasso-check\"><span class=\"lasso-check-content\"><\/span><\/span>Free Website Migration<\/li><\/ul>\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t<div class=\"lasso-fields-cons lasso-fields-3\">\n\t\t<strong>Cons:<\/strong>\n\t\t<ul><li><span class=\"lasso-x\"><span class=\"lasso-x-1\"><\/span><span class=\"lasso-x-2\"><\/span><\/span>Uses Upsells<\/li><li><span class=\"lasso-x\"><span class=\"lasso-x-1\"><\/span><span class=\"lasso-x-2\"><\/span><\/span>Variable Server Performance<\/li><li><span class=\"lasso-x\"><span class=\"lasso-x-1\"><\/span><span class=\"lasso-x-2\"><\/span><\/span>Longer Response Times for Support<\/li><\/ul>\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<a class=\"lasso-button-1\" target=\"_blank\" href=\"https:\/\/firstsiteguide.com\/lasso-urls\/hostgator\/\" data-lasso-box-trackable=\"true\" data-lasso-id=\"17368\" data-lasso-name=\"HostGator\" title=\"HostGator\" rel=\"nofollow noopener sponsored\">\n\t\t\t\tBuy Now\t\t\t<\/a>\n\n\t\t\t\t\t\t\n\n\t\t\t<div class=\"lasso-end\">\n\t\t\t\t\t\t\t\t\t<div class=\"lasso-disclosure\">\n\t\t\t\t\t\t<span>We earn a commission if you make a purchase, at no additional cost to you.<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"lasso-date\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<!-- BRAG -->\n\t\t\t<div class=\"lasso-single-brag\">\n\t\t\t\t\n\t\t\t<a class=\"lasso-brag\" href=\"https:\/\/getlasso.co\/?utm_source=brag\" target=\"_blank\" rel=\"nofollow noindex\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/firstsiteguide.com\/wp-content\/plugins\/lasso\/admin\/assets\/images\/lasso-icon-brag.png\" loading=\"lazy\" alt=\"Lasso Brag\" width=\"30\" height=\"30\">\n\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reliability-and-uptime\">HostGator reliability and uptime<\/h2>\n\n\n\n<p>Most modern hosting companies offer a 99.9% uptime guarantee. HostGator is similar. However, when it comes to the uptime guarantee, HostGator made the game a little more fun. If you purchase a shared or reseller server, and it falls short of the 99.9% uptime guarantee, you can get a free month of hosting!<\/p>\n\n\n\n<p>To quickly test the uptime, I monitored the server for two days with the free <a href=\"https:\/\/uptimerobot.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Uptime Robot<\/a> account. During that time, the service recorded two minutes of downtime. To be honest, I didn\u2019t expect any. While this may sound like a big deal, note that these 2 minutes still make it a 99.9% uptime.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"610\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-uptime-1024x610.jpg\" alt=\"hostgator uptime\" class=\"wp-image-9139\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-uptime-1024x610.jpg 1024w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-uptime-300x179.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-uptime-768x457.jpg 768w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-uptime.jpg 1110w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>The average response time was 1975.53ms, which is visible as the yellow line in the attached screenshot. The almost straight line suggests that there haven\u2019t been any significant escalations, which means the hardware run by HostGator is quite stable, even when running on the cheapest plan.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">HostGator web server performance<\/h3>\n\n\n\n<p>After testing the uptime, it was time to nudge the servers a little bit more. I decided to run a free <a href=\"https:\/\/www.dotcom-tools.com\/web-servers-test\" target=\"_blank\" rel=\"noreferrer noopener\">Dotcom tools<\/a> test that allowed me to test the HostGator server from three different locations. Just like with other hosting companies I have tested, I selected London, Mumbai, and New York as my testing locations.<\/p>\n\n\n\n<p>The average response time was 3.60 seconds, which was significantly slower than competitors like DreamHost which measured an average response time of just 1.86 seconds in the same test.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"468\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-server-performance-1024x468.jpg\" alt=\"hostgator server performance\" class=\"wp-image-9140\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-server-performance-1024x468.jpg 1024w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-server-performance-300x137.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-server-performance-768x351.jpg 768w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-server-performance.jpg 1141w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>The best-performing test came from London, and it took only 2.98s, while the slowest one was coming from Mumbai, which took just over 4 seconds to complete. I expected better results from HostGator, to be honest.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">HostGator server response time<\/h3>\n\n\n\n<p>In order to test the same HostGator server from different locations, I opened another free test at <a href=\"https:\/\/www.bitcatcha.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bitcatcha<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1019\" height=\"797\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-server-response.jpg\" alt=\"hostgator server response\" class=\"wp-image-9141\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-server-response.jpg 1019w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-server-response-300x235.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-server-response-768x601.jpg 768w\" sizes=\"(max-width: 1019px) 100vw, 1019px\" \/><\/figure><\/div>\n\n\n<p>The test returned a perfect A+ grade!<\/p>\n\n\n\n<p>Server speed was measured at 138ms which was quite good, and almost the same as DreamHost who I had tested previously.<\/p>\n\n\n\n<p>When queried from ten different locations, HostGator responded best when accessed from the US (East) server. The slowest response time was coming from Mumbai, which was 7 times slower than the aforementioned one.<\/p>\n\n\n\n<p>Still, the average result was quite nice, and it made up for the earlier test done with the Dotcom tools.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"933\" height=\"273\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-response-time.jpg\" alt=\"hostgator response time\" class=\"wp-image-9142\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-response-time.jpg 933w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-response-time-300x88.jpg 300w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-response-time-768x225.jpg 768w\" sizes=\"(max-width: 933px) 100vw, 933px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"support\">Knowledge base and support<\/h2>\n\n\n\n<p>While browsing through the control panel, you will see a knowledge base search bar available at the top of the page at all times. All it takes to start learning about HostGator is writing a simple search query and hitting the enter button.<\/p>\n\n\n\n<p>The documentation pages are very simple and clean, which is commendable. There are a lot of documentation articles available to you, and the entire knowledge base feels easy to navigate and use.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"742\" height=\"543\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-knowledge-base-search.jpg\" alt=\"hostgator knowledge base search\" class=\"wp-image-9143\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-knowledge-base-search.jpg 742w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-knowledge-base-search-300x220.jpg 300w\" sizes=\"(max-width: 742px) 100vw, 742px\" \/><\/figure><\/div>\n\n\n<p>After checking the knowledge base, I wanted to test their live support. Before letting me open the chat window, HostGator asked me about the problem. After trying to explain a made-up problem, I was offered a couple of knowledge base articles, which I skipped, and quickly had the chat opened.<\/p>\n\n\n\n<p>An agent was assigned to me instantly, and a couple of seconds after writing a question, the agent answered politely, and was ready to help! I was amazed at how fast the service was, and now I can definitely state that you can find HostGator\u2019s support service fast and reliable.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"702\" src=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-support.jpg\" alt=\"hostgator support\" class=\"wp-image-9144\" style=\"width:728px;height:auto\" srcset=\"https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-support.jpg 728w, https:\/\/firstsiteguide.com\/wp-content\/uploads\/2021\/09\/hostgator-support-300x289.jpg 300w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"refund-policy\">HostGator refund policy<\/h2>\n\n\n\n<p>If you decide to refund any HostGator account, you will be happy to know that the company offers a 45-day money-back guarantee. To refund your shared, reseller, or VPS hosting with HostGator, just cancel the account through the control panel.<\/p>\n\n\n\n<p>Before getting a dedicated server, be aware that these are not refundable. Administrative fees, installation fees for custom software, different setup fees, domain name purchases, or certain add-on services, including SiteLock, are not refundable as well.<\/p>\n\n\n\n<p>For more details, check the <a href=\"https:\/\/www.hostgator.com\/help\/article\/how-do-i-get-the-45-day-money-back-refund\">HostGator refund policy page<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pros-and-cons\">HostGator pros and cons<\/h2>\n\n\n<div \n  id=\"\" \n  class=\"gutenberg-border-block\">\n  \n\n<p><strong>Pros<\/strong><\/p>\n\n\n\n<ul>\n<li>Simple and easy-to-use control panel<\/li>\n\n\n\n<li>Affordable hosting plans<\/li>\n\n\n\n<li>Fast and reliable support<\/li>\n\n\n\n<li>Unlimited disk space and unmetered bandwidth<\/li>\n\n\n\n<li>45 Day Money Back Guarantee<\/li>\n<\/ul>\n\n\n\n<p><strong>Cons<\/strong><\/p>\n\n\n\n<ul>\n<li>Expensive add-ons<\/li>\n\n\n\n<li>Outdated looks<\/li>\n\n\n\n<li>WordPress comes preinstalled with unnecessary plugins<\/li>\n<\/ul>\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"faqs\">FAQs<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1631535964860\"><strong class=\"schema-faq-question\"><meta charset=\"utf-8\"\/><strong>Is HostGator good for beginners?<\/strong><\/strong> <p class=\"schema-faq-answer\"><meta charset=\"utf-8\"\/>Yes, HostGator is a good choice for beginners. It offers affordable hosting plans which allow everyone to start their WordPress or any other kind of website. The control panel is user-friendly and simple enough for everyone to quickly understand.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1631536097577\"><strong class=\"schema-faq-question\"><meta charset=\"utf-8\"\/><strong>How do I start a WordPress site with HostGator?<\/strong><\/strong> <p class=\"schema-faq-answer\"><meta charset=\"utf-8\"\/>After getting one of HostGator\u2019s hosting plans, it will take you just a couple of minutes to go through the entire setup. After logging in to your account, HostGator will offer to start your WordPress website. When you click the button to do so, HostGator takes over and sets up the entire WordPress environment for you. Once done, you will receive your username and password so that you can log in to your WordPress site, where you can start working on anything you wish.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1631536131331\"><strong class=\"schema-faq-question\"><meta charset=\"utf-8\"\/><strong>Is HostGator expensive?<\/strong><\/strong> <p class=\"schema-faq-answer\"><meta charset=\"utf-8\"\/>No, HostGator is not expensive. As a matter of fact, you can start your site on HostGator for as little as $2.71 per month and even get a free domain included in the price! If you decide to step up your game, there are several other hosting plans available which are still affordable.<\/p> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"conclusion\">Conclusion<\/h2>\n\n\n\n<p>As one of the most recognizable hosting services, <a href=\"https:\/\/firstsiteguide.com\/lasso-urls\/hostgator\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">HostGator<\/a> definitely deserves your attention. With affordable prices and awesome features, it\u2019s something every blogger should take a look at. Still, after taking a couple of quick tests, HostGator ended up being a little bit slower than its main competitors like Bluehost or DreamHost. While the differences aren\u2019t huge, they\u2019re still there.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","sw_categories":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HostGator Hosting Review (2024) - Features, Pricing, Pros &amp; Cons<\/title>\n<meta name=\"description\" content=\"A detailed review of HostGator from web hosting field specialists and real user reviews. Learn everything you need to know about HostGator before you sign up.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/firstsiteguide.com\/hostgator-review\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HostGator Hosting Review (2024) - Features, Pricing, Pros &amp; Cons\" \/>\n<meta property=\"og:description\" content=\"A detailed review of HostGator from web hosting field specialists and real user reviews. 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