Bluehost Hosting Review 2021

Company Overview, Pricing, and Features

Artem Minaev
Updated: May 20th, 2021
5 min read
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Bluehost logo Bluehost
Bluehost logo
Starting at $2.75/month

Bluehost has grown up alongside the Internet. The company that would eventually become Bluehost was founded in 1996. Now owned by Endurance International Group, this company hosts more than two million websites.

Bluehost is one of the biggest hosting companies in the world, and it is officially recommended by WordPress.org.

Let’s explore why Bluehost is so enduring.

Bluehost hosting plans

Shared hosting is offered in four packages.

  • Basic plan provides one website, 50GB SSD storage, a free domain for 1 year, free CDN, and a free SSL certificate.
  • Plus plan offers unlimited websites, disk space, a free domain for 1 year, free CDN, free SSL certificate, custom themes, and storage.
  • Choice Plus plan gives you everything from the Plus plan, but it also offers free domain privacy and a free automated backup.
  • Pro plan includes all extras from the Choice Plus plan and a free dedicated IP.

VPS hosting is available in three packages.

  • Standard provides 30GB of SSD storage, 1TB bandwidth, 2GB RAM, 2 CPU cores, and one IP address.
  • Enhanced offers 60GB of SSD storage, 2TB bandwidth, 4GB RAM, 2 CPU cores, and two IP addresses.
  • Ultimate provides 120GB of SSD storage, 3TB bandwidth, 8GB RAM, 4 CPU cores, and two IP addresses.

Dedicated hosting comes in three packages.

  • Standard provides 4×2.3GHz CPU, 500GB (mirrored) storage, 4GB RAM, 5TB bandwidth, and three IP addresses.
  • Enhanced offers 4×2.5GHz CPU, 1TB (mirrored) storage, 8GB RAM, 10TB bandwidth, and four IP addresses.
  • Premium goes all out, delivering 4×3.3 GHz CPU, 1TB (mirrored) storage, 16GB RAM, 15TB bandwidth, and five IP addresses.

Managed WordPress hosting comes in three plans.

  • The Build package provides one website, 50,000 visits per month, 20GB of disk space, a free SSL certificate, daily scheduled backups, and domain privacy.
  • Grow plan offers one website and allocates 150,000 visits per month, 40GB of disk space. This package also includes automated backup, free SSL certificate, 10 GB video compression, and Jetpack premium.
  • Scale plan provides one website, allows 500,000 visits per month, and 80GB of disk space. The Scale package also includes automated backup, SSL certificate, unlimited video compression, Jetpack professional and PayPal integration.

Bluehost features

When you log in to the account portal, you’ll be greeted with an attractive, easy-to-navigate design. It’s logically structured and user-friendly, so you won’t feel lost.

bluehost login page

Don’t be confused if you only receive one login username and password. That’s all you need because everything is located under one roof. Practical? Yes. Safe? The typical safeguards for securing your information are in place.

When you log in into the account portal, you’ll be greeted with an attractive, easy-to-navigate design.

bluehost website setup

Control panel

With most hosting sites, you must access your control panel via the account portal. Bluehost saves you a step by integrating the two. Everything is in one place.

However, if you are used to the standard look, you may be taken aback. Their cPanel looks like part of the account portal and the visuals reflect the BlueHost image, rather than the usual retro default cPanel look. However, don’t be fooled; all of the control panel components are there. Although you may experience a slight learning curve, you will get used to it, especially after you discover that you can hide or view certain elements.

bluehost cpanel

Email

If you want to log in to the webmail client, you can do that from the same place where you log in to the account portal. Just click on the “Email & Office” tab and import your previously created profile info.

bluehost email

During this process, you will also be able to choose which email client you want to work with, or you can do this after the first login. You have two options: Microsoft 365 and Google Workspace.

bluehost email options

Microsoft 365 is priced at $4.99 per email/month and offers a 15 GB mailbox. Google Workspace is priced at $6.00 per email/month and you receive a 30 GB mailbox, cloud storage and file sharing.

Creating and setting up your website or blog

Since you’re logged into the user portal/cPanel, this allows you to directly access one of your multiple domains (if you have more than one).

bluehost my sites screen

For setting up your website, you’ll have at your disposal widely used WordPress. Bluehost has done a nice job integrating a “Recommended” section where it offers you the option of following their steps to build your site.

bluehost website setup

Although these are some of the most commonly known and used steps, that doesn’t mean that all of your bases will be covered. There are more free and paid add-ons to help you to get your WordPress website up and running. They even offer help from WordPress experts to help you build, grow, and maintain your site for $29/month.

bluehost extra setup options

Bluehost reliability and uptime

Uptimerobot tests showed that Bluehost isn’t far from its 99.99 percent uptime claim, with 99.69 percent uptime. Although testing indicated one incidence of downtime lasted 26 minutes, which is a fairly long time, the majority of downtime occurrences lasted only a minute or two.

Although this is not uncommon (normally when restarting or upgrading the server), and the incidents occurred over a period of two to three days, it would be nice to get advance notice. All in all, although this was not a deal breaker, it felt like getting your favorite dish with a little more salt than you’re used to: not bad, but not the best.

Uptimerobot tests showed that Bluehost isn’t far from its 99.99 percent uptime claim, with 99.69 percent uptime. Although testing indicated one incidence of downtime lasted 26 minutes, which is a fairly long time, the majority of downtime occurrences lasted only a minute or two.

Although this is not uncommon (normally when restarting or upgrading the server), and the incidents occurred over a period of two to three days, it would be nice to get advance notice. All in all, although this was not a deal breaker, it felt like getting your favorite dish with a little more salt than you’re used to: not bad, but not the best.

BlueHost uptime test

Bluehost load test

We conducted our testing with Load Impact. The website server was located in Provo, Utah. We ran a number of tests on response time to Ashburn, Virginia on the East Coast, so we used that as an average for the loading test. The response was relatively constant at around 0.8 seconds, which is a fairly good response time. The best average time, 0.7 seconds, was from Palo Alto, on the West Coast. This might be expected because the distance to the server is shorter.

BlueHost average Ashburn response time
BlueHost Portland response time—the worst-case scenario

There were some irregularities on several tests and locations. At about 15 to 20 users, load time would spike up and come back down, with the worst response from Portland, when it took almost 5 seconds to load. You can see a similar irregularity in Dublin, which, surprisingly, took almost the same time to load as Portland and Sydney, with an average 1.4 seconds response time. Disregarding these occasional irregularities, Bluehost had relatively stable loading time globally.

BlueHost Dublin response time

BlueHost Sydney response time

Bluehost help and support

Help and support ran relatively smoothly and when something was wonky, we had plenty of options to choose from. Standard chat and phone assistance are available 24/7 and there are separate numbers for the U.S. and outside of the U.S. It was a bit of a cold shower, though, when the email ticket notified us to allow a minimum of 24 hours for a reply. In reality, it didn’t take that long.

bluehost support

Bluehost pricing

Shared hosting

Basic$2.75 per month
Plus$5.45 per month
Choice Plus$5.45 per month
Pro$13.95 per month

VPS hosting

Standard$18.99 per month
Enhanced$29.99 per month
Ultimate$59.99 per month

Dedicated hosting

Standard$79.99 per month
Enhanced$99.99 per month
Premium$119.99 per month

Managed WordPress hosting

Build$9.95 per month
Grow$14.95 per month
Scale$27.95 per month

Bluehost pros and cons

Pros

  • Customizable cPanel.
  • Good uptime.
  • Consistently great response time.
  • Specialized WordPress hosting.

Cons

  • Costly additional features.
  • Unclear discount duration for shared and cloud hosting.

Conclusion

Bluehost has a service that at first glance seems too good to be true. While it shows some cracks in the perfect exterior and a few limitations, there were no real deal-breakers. Loading times were relatively fast and stable, the integration of cPanel and account portal worked beautifully and the help staff was very accommodating. However, not everyone likes their educational approach to fixing a problem. Some want to see it fixed without learning about the details.

8 comments on “Bluehost Hosting Review 2021”

  1. David Yarde

    Always a pleasure chatting with the @bluehost team whenever I see them at a WordCamp

  2. Debbie Clarke FRSA

    Amazing customer service @bluehost – thank you!!

  3. LG74

    I had such a stressful morning figuring out an issue w my blog but @bluehost helped me out immensely. I am forever grateful #customerservice

  4. Carla Jean Lauter

    Thank you, @bluehost @bluehostsupport for magically saving my website!! #besthostever #notkidding

  5. awaldstein

    Big thanks for @bluehost tech support for going above & beyond and getting my site up. You rock! Seriously thank you!

  6. The Millennial Anon

    I messed up my website and the @bluehost support team fixed it in 1 minute. Amazing guys!

  7. Pete

    Credit to @bluehost customer support Savinaya was super courteous and helpful today.

  8. Cindy Royal

    Just had excellent support from @bluehost in recovering a student’s project! Thank you!

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