How To Fix Weebly Not Working? Causes and solutions

Weebly service not working can be a real problem especially when you need to perform important tasks on your website.

Ogi Djuraskovic
Updated: October 4th, 2023
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Weebly has an impressive user base of over 1,7 million customers and over 900,000 live sites out there. Being the 6th web hosting company in the world comes with a lot of responsibilities when the Weebly service is not working.

We have already written about Weebly running very slow, the potential causes, and fixes to it, but how about the situation when Weebly is not working at all?

Why is Weebly not working?

Let’s explore the possible causes why Weebly may not work thus giving you a headache while trying to access and/or use it:

  • An outage with Weebly servers.
  • An issue with the user’s internet connection or with their computer (including problems with their browser or firewall settings).
  • The temporary cache and cookies on the browser may need to be cleared.
  • The user may be using an outdated version of the Weebly platform 3.
  • The user may not be using a secure connection (HTTPS).

These are the most frequently encountered causes of trouble with Weebly. Now, let’s get straight to the part where we fix this issue for good.

How to fix Weebly not working?

When Weebly service is not working, especially when you are trying to access it from your PC, here are the most basic and quick steps you could perform in order to make it work again so you could proceed to your work on your website:

Check if there is an outage with Weebly servers:

  1. Visit the Weebly status page at https://weebly.statuspage.io/.
  2. Check if there are any reported outages or issues with the Weebly service.
  3. Alternatively, you can also check https://downdetector.com/status/weebly/ for reported outages or issues.

Clear your browser’s cache and cookies:

  1. Open your browser’s Settings menu.
  2. Find the option to clear your browser’s cache and cookies.
  3. Follow the steps to perform the action.
    .
  4. Once completed, try accessing the Weebly website again.


Try accessing the Weebly website in Incognito Mode or in a different browser:

  1. Open a new Incognito or Private window in your browser.
  2. Try accessing the Weebly website in this window.
  3. If this doesn’t work, try using a different browser to access the Weebly website.


Check your internet connection:

  1. Make sure that your device is connected to the internet.
  2. Check if other websites you usually access are loading properly.
  3. If other websites are not loading, there may be an issue with your internet connection.

Contact Weebly Support for further assistance:

  1. Visit the Weebly support page at https://www.weebly.com/app/help/us/en.
  2. Follow the guidelines to contact Weebly Support for further assistance.

If none of these solutions work, it is recommended to contact Weebly Support for further assistance.

How to fix Weebly app not working?

If you are using the Weebly app on one of your devices and it is not working, here are the solutions you could use in order to get rid of this issue:

– Force stop the Weebly app on your device: On your mobile device, go to “Settings” and find the Weebly app in the list of installed apps. Click on the app and then click “Force Stop”. This will stop the app from running and may help resolve any issues.

Update the Weebly app to the latest version: Go to the App Store (on iOS) or the Google Play Store (on Android) and search for the Weebly app. If there is an update available, click “Update” to install the latest version of the app.

Clear the Weebly app cache and data: On an Android device, go to “Settings” and find the Weebly app in the list of installed apps. Click on the app and then click “Storage”. From there, you can clear the cache and data for the app. This may help resolve any issues with the app.

Check if there is an outage with Weebly servers: You can check if there is an outage with Weebly servers by visiting their status page at https://weebly.statuspage.io/ or by checking https://downdetector.com/status/weebly/.

Contact Weebly Support for further assistance: If none of these solutions work, you can contact Weebly Support for further assistance. You can do this by visiting their support page at https://www.weebly.com/app/help/us/en.

Wrap Up

Weebly is an overall great platform for hosting and managing websites, but sometimes you can have issues with it as it can stop working, as well as its app. You can easily fix it by performing some simple steps like clearing your cache or trying to access it from Incognito mode.

In case you are having a tough time trying to use Weebly, you can migrate to another CMS anytime, especially if Weebly is not publishing your website or your posts on it.

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