Comments: What is a comment and how to manage it?

WordPress comes with a commenting system that allows your website visitors to leave opinions on given topic and to communicate with you and other users of your site. Known as a comment, this (usually short) message is located at the bottom of your posts and pages.

When a user lands on a post or a page where comments are enabled (by default, WordPress allows comments on all posts and pages), he will see a comment form. By filling it out and writing a reply, any user can state their opinion that will show underneath the article. Other users can see and reply to any comment or write their own.

How to manage comments in WordPress

If you navigate to Comments from the admin dashboard menu on the left side, you will be able to handle all comments on your site. Those will be sorted in a list where each comment has the following elements:

  • Author – name, email and website address
  • Comment – text written by the author
  • Post  – link to the original post or page where you can find the comment
  • Date and time – when it was submitted

To manage a single comment, place the cursor over it – a few management links will appear under the selected comment. Here you can approve or unapprove already published comment. By default, all replies that you receive will be waiting for your moderation, and you will have to manually click each one of them so they can show on your post or page.

Manage WordPress comments

To quickly reply to a comment, select the second “Reply” link which will open an editor below it. You can write an answer and style it to your likings (make text bold, italic, add links, quotes, etc.)

Quick Edit option allows you to modify the comment. You can change the text, links, and everything like it was your own one. Additionally, you can edit the name, email, and URL of the person who left the reply. The Edit button gives you to same options, but it opens the comment on a separate page.

Spam button will mark the comment as unwanted and move it to a separate folder. Similarly, the Trash button will delete the comment and move it to garbage. It will stay there for thirty days unless you permanently delete it from the list.

Change comments settings

You can alter the behavior of the WordPress’ default comment system through settings. For example, decide if non-logged in users can leave their replies or enable an option that will automatically approve all comments (not recommended). Since we have already described Discussion settings in details, please see how to work with WordPress comments settings.

Disable comments for specific pages

Discussion

Even though WordPress allows comments on all posts and pages, you can control that setting for every individual post or page.

  1. Edit a post or page
  2. Find “Screen Options” on top
  3. Check “Discussion” checkbox
  4. Scroll all the way down below the post editor
  5. In the Discussion box, choose to allow/disallow comments for that page

Receive emails when someone comments

By default, WordPress will send you an email each time that someone leaves a comment on your site. While this is a nice feature when you are starting your blog, it may be a nag once you start receiving more replies. If you don’t want to get new emails for each comment on your site, please go back to Settings -> Discussion where you can turn them off.

Other commenting plugins

The default commenting platform is just good enough for a regular user. But if you decide to extend the commenting system, you should know that are dozens of other WordPress plugins that can replace the default one completely. For example, you can install Disqus, Comments Evolved, Livefyre Comments 3, or even add Facebook comments to your site.

Comment spam

Spam comment in WordPress example

Unfortunately, one of the first comments that you will get to your site will probably be spam (unwanted comment). From the very moment that you install WordPress, your site will become a target for thousands of spammers that will start sending you poorly written advertisements and undesired messages. Luckily, there are many anti-spam plugins that will help you fight that menace. For starters, there’s Akismet which comes preinstalled with WordPress.

Pingbacks

Pingback

When someone links to your blog from any other website, you will receive a pingback. This way, WordPress helps you keep track of sites that link back to you. Pingbacks are recognized as comments, and they will appear on the moderation list among all other regular comments posted by your visitors.

To distinguish a pingback from comment, search for […] at the beginning and the end of each comment.

Avatars

WordPress avatars

Every commenter has a little image shown next to the comment. This image is called an avatar, and it represents the author. WordPress uses Gravatar to display this picture. So, if you want to have your photo or any custom image for the avatar, please register an account with Gravatar.

  1. Navigate to Users -> Your Profile and check the email address you’re using
  2. Open Gravatar site
  3. Register to the service with the email address you’re using
  4. Upload the image of your choice and customize it
  5. Confirm changes
  6. Go back to Users -> Your Profile and check your new image

Users who don’t have a free Gravatar account and a custom avatar will get the default avatar image. You can set the default one in Discussion Settings.

Comments are important

Comments are a good way of keeping in touch with your readers. They can make your website better and more interactive. Before you start using comments on a regular basis, be sure to check the settings and customize them to your needs. If you don’t like how the standard comments work, there are dozens of other plugins that can replace the default system. Unfortunately, comments also attract spammers so be prepared to combat spam at all times.

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